Thank you for choosing KLFC.com.my for your food and beverage needs. We are committed to providing quality products and excellent service. Please review our Return & Refund Policy to understand your rights and responsibilities when making a purchase on our platform.

1. General Policy

1.1 Non-Returnable and Non-Refundable Items:
Given the nature of the food and beverage industry, once an item is sold, it cannot be returned or refunded. We do not accept returns or issue refunds for products that have been purchased unless the item is defective or damaged upon receipt.

2. Defective or Damaged Products

2.1 Notification Period:
If you receive a defective or damaged product, please notify us within 2 days of receiving the item. We may request additional information or evidence to assess the issue.

2.2 Replacement or Refund:
Upon verification of the defect or damage, we will offer you the option of a replacement or a refund. The decision will be based on product availability and customer preference.

3. Contact Us

If you have any questions or concerns regarding our Return & Refund Policy, please contact our customer service team at helloklfc@gmail.com / +6 010 660-2889. We are here to assist you and ensure your satisfaction with our products.

4. Modifications to the Policy

KLFC.com.my reserves the right to modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Please check this page regularly for updates.

By making a purchase on KLFC.com.my, you acknowledge that you have read, understood, and agreed to abide by this Return & Refund Policy.

Thank you for choosing KLFC.com.my for your food and beverage needs.